Iphen - Resistance to Change

Overview

Flexibility

Productivity

Capital Cost
Reduction

Operating Cost
Reduction

Risk Avoidance [...]

Focus on Core
Business

For a wide variety of reasons, sales and customer service personnel tend to resist "traditional" sales software implementations. They may have difficulties understanding the complex logic underpinning the applications or simply have conflicting priorities, goals, or habits.

This results in incorrect data entry or in missing information which in turn leads to reporting errors. Proper software use is generally impossible to enforce because of the complexity of the applications and the absence of detailed procedures. A single user is all it takes to defeat the purpose of a sales software implementation. Management cannot use the software because of its unreliability.

Iphen does not depend on the computer skills or good will of your sales people to function properly. Your sales people can continue to use their favorite tools and may never lay eyes on our applications.

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