Telephony [...]
Conferencing
Office Productivity
Sales
Customer Service
Marketing
Operations
Management
Training
Our system allows geographically distributed teams to communicate within markets and within themselves as single location entities (i.e. your sales people at home or on the road, your Iphen web-assistants and the PBX of your distribution center.)
Features include: Call Queuing, Contact database integration, Music on Hold, Caller ID, Call Hunt, Call Waiting, Call Transfer, Call forwarding, Call Screening, Call Paging/Parking, Three-way Calling, SMS Messaging, Agent Call Recording/Monitoring, calling cards, Reporting, etc.
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