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Overview |
Traditional sales software implementations can be terribly disruptive. Software often imposes a logic or organization at odds with the dynamic of sales, the job description of the sales person, and the habits of customer service employees. In such cases, efficiencies and ROI never materialize. IT consultancies acknowledge that most CRM implementations fail. With Iphen, the tools that your sales force needs to be more efficient come with trained operators. Good sales people are rarely fond of data entry. Our employees have the character required to do the job. They are young, educated, flexible and eager to learn (rare commodities in many in-house customer service or inside sales departments.) Instead of having to train and reorganize your sales team around technologies which are not yours, it is Iphen's technology and staff which will adapt to your organization. With your help and our training module, our support associates will rapidly absorb the product knowledge they need to support your sales team. [back]
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