Iphen - History

Telephony

Conferencing

Office Productivity [...]

Sales

Customer Service

Marketing

Operations

Management

Training

It is crucial for team members interacting with the same customers or prospects to be able to access the entirety of the information exchanged with those contacts. With Iphen, all emails sent from the database and received from a contact are attached to the contact record. Likewise, all fax and mail sent and received (via IP) can be opened from the contact record and accessed via the web by any member of the sales team dealing with the contact.

The sales people in the field who wish to do so can synchronize their contact's email correspondence with their Smartphone, PDA or Microsoft™ Outlook™ client by downloading a unique synchronization client utility to their desktop PC.

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