Our PBX solutions can be premises-based or hosted. Our premises-based PBX appliance can switch both VoIP and PSTN calls (PSTN = Public Switched Telephone Network). It is available in two basic configurations. Your team size, phone services, office real estate and particular requirements (i.e.: call volume, conferencing & call recording needs, feature setup, codecs, etc.) will determine which configuration will best meet your needs and which expansion card(s), memory upgrade and echo cancellation device should be installed in your server.

Standard hardware security features include dual hard drive redundancy (RAID1) and redundant power supplies (1U form factor only). Multiple PBX's can be clustered or linked via a VPN trunk over the Internet (closed dialing group / free inter-office calls). VoIP terminals (IP phones or WiFi smartphones) need not be located in the same premises as the server. They can be anywhere on the Internet.

PBX features include: Call Queuing, least cost Routing, Voicemail with personal or shared boxes (accessible via phone, email or the web), Fax over IP (transmit & receive). Music on Hold, Caller ID, Call Hunt, Call Waiting, Call Transfer, Call forwarding, Call Screening, Call Paging/Parking, Three-way Calling, SMS Messaging, Agent Call Recording/Monitoring, calling cards, Contact database integration, Interactive Voice Response (IVR), Predictive Dialer, Dial from Outlook™/dial from HTML command, Text to Speech, Remote agent, Reporting, etc.


Server Specifications

 
Small Team
Midsize Team
Number of Users 1 to 75 75 to 150
Max. Concurrent calls 25 50
SIP phones Up to 200 Up to 200

Operating System
RedHat Linux Enterprise 5.x
or equivalent
RedHat Linux Enterprise 5.x
or equivalent

Form Factor
19" 1U chassis or Tower
19" 1U chassis or Tower
Processor
Dual Core Intel® Pentium®,
2.0GHz, 1MB Cache
Dual Core Intel® Xeon®
2.4GHz, 4MB Cache,
Memory
512 MB 667MHz
1GB 667MHz
Hard Drives
2X 80GB 7.2K RPM
Serial ATA 3Gbps 3.5-in
Hot-swappable
Configured Raid 1
2X 80GB 7.2K RPM
Serial ATA 3Gbps 3.5-in
Hot-swappable
Configured Raid 1
Controller
RAID controller
RAID controller
Telephony Interface 1 T1/E1 or up to 48 analog ports 1 to 4 T1/E1's or up to 48 analog ports
Echo Cancellation Software or hardware based Hardware based
Network Adapter Single Gigabit Ethernet NIC Dual Gigabit Ethernet NIC
DVD/CD Drive
CD
CD
Power Supply Single (Tower) or dual redundant (1U)

Single (Tower) or dual redundant (1U)
Warranty
3 year hardware
3 year hardware

Remote Access Card
Optional
Optional
Customizable
Yes
Yes