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Overview |
Companies hire sales and customer service staff for their customer and product knowledge. The more an organization invests in building competitive advantage, the more it can lose through employee defection. Clientele, training, market intelligence, innovative processes, proprietary information can all be lost to competitors. Sales people know the value of their knowledge. It is not in their interest to load an employer-controlled database with the very information that makes them valuable and hard to replace. Iphen will help you win the information and the employee retention wars by boosting your sales people's performance, income, and self-image. Your competitors will not "raid" our sales support staff, and the segregation of roles between our associates and your team will help protect the integrity, confidentiality, and availability of your information. Finally, should any employee issue arise, our anonymous suggestion box will help you "nip it in the bud". [back]
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