Iphen - Customer Portal

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Some of your distributors, subsidiaries or main customers spend a considerable amount of time with your customer service. Most of the information they look for throughout the day may not require the intervention of a live agent. They may live in different time zone and have limited opportunities to interact directly with your team. For them and for a more efficient use of your customer service, the customer portal is the ideal solution.

The customer portal provides access to order, invoice and payment history, emails sent and received, files, events, web tickets, projects, FAQ, Knowledgebase and more.

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